Step 2: Eligibility Assessment System

Collect information regarding service or program eligibility. Assessing requests for service is done in compliance with your unique requirements using the RDC Workbench rules engine. Rules related to processing requests for services are embedded, simplifying the evaluation process for front-line staff.

Calculations or program compliance assessments are configured into the information collection by way of a process flow that guides staff towards appropriate decisions on behalf of your organization. For example, evaluation may include dynamic application of regulatory or legislative calculations that govern the disbursement of payments or collection of fees for given service.

Compliance calculations can be remotely and dynamically applied and updated overtime as needed. Historical events already processed retain the rules by which the assessment was made, even when current practices change.

In consultation with the program sponsor, and based on a program’s eligibility requirements, Rogue’s Program Assessment ‘Electronic Business Agent’ plug-in is configured to validate rules that govern the evaluation of process, product or service.