Structured Message Exchange (SMX)

The Structured Message Exchange (SMX) is our core product offering. The Workbench effectively communicates with SMX located in our Tier 1 data centre. Used by Canada Customs, hospitals and vendor communities across Ontario, SMX supports EDI and XML message processing between partners. SMX manages the routing, validation, conversion, translation of transactions between systems. Data is secured using PKI enabled communications. SMX is adopted by RDC clients to support a wide range of programs.

• Reduce Daily Operation and Support: SMX helps our clients overcome trouble shooting, significant technical issues or challenges around geographically disbursed systems.
• Outsourcing: The SMX is a good fit for organizations or companies that might not have the in-house expertise, but have the same system need as a much larger company that would have a development environment or development group in shop or in-house.
• Monitored and Secure: Our messaging architecture allows our clients to securely and without any reticence around communication instability, exchange work-flow and transactions to support their programs in a way that is fully monitored and tracked as the work is happening.
• Help Desk Services: Clients rely on our dedicated help desk service during regular business hours.