We provide electronic solutions that help your organization improve the speed and quality of services to your clients. While every organization is unique, with distinct processes, rules, policies and procedures, each has a common need to send, receive, process, approve/collaborate and exchange business information in a structured, meaningful way.
The RDC Delivery Framework aligns with how you do business.
- Simple interfaces for front-line workers
- Rules Validation for high quality service and compliance with policies and procedures
- Manager and Executive authorizations
- Reporting and advanced analytic capabilities
- Work-flow and EDI or XML standards compliance
- Printable forms, automated filing systems, document management
- Ability to work ‘off-line’
Our innovation comes from the ability to distill workflow into discreet elements common to all program, operation and service delivery processes. This allows for rapid, precise design and implementation.
- RAD methods for high quality implementation (GUI, Data tier, messaging)
- Multiple work-flows and processes operation via a common interface
- Low implementation risk based on the RDC Deployment Framework
RDC Delivery Framework integrates with your existing software and IT infrastructure investments in a variety of ways, depending on the scale and scope of your requirements. With a range of embedded security features, it is able to function within your network reality and degree of site centralization or distribution.
- Application integration and data conversion
- High Latency / Low Bandwidth Communication enabled
- Embedded Public Key Infrastructure with digital signatures
- EDI and XML compliance
- Full data ownership
- Monitored, Hosted SOA with full Help Desk support
Contact us for more information on how the RDC Delivery Framework might work for you.